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Which payment methods do you offer?

We offer 2 types of payment methods; Credit card and PayPal.Credit cardWhen you prefer to pay via your credit card, you can choose from;- American Express- MasterCard- Visa. We’re using an extra security check, called 3D Secure. More information abou

When and how will I get my refund?

Your refund will be transferred as soon as we have processed your returned product, which we will always try our best to do in a timely manner. Depending on the amount of returns that have to be processed at a given time, processing a return can take

Can I get a copy of my invoice?

No problem! We can provide you with a separate invoice as a PDF-file. If you'd like to have your invoice for your own administration (or frame it and hang it above your bed) please contact our support team.

Can you adjust my invoice?

Well, no. Technically that could be fraudulent and we're running a clean business here. Always make sure you fill in everything correctly when placing an order. We will not adjust invoices upon request.

Can I get a discount?

Yes! When you place an order on our website, you’ll automatically get a 5% discount when you order 5 products or more and a discount of even 10% when you order 10 products or more. Please note; this discount is not valid at our outlet store. However,

I got an error during the payment; did my order get through?

When you've successfully placed an order at our website, you'll automatically receive an order confirmation (as well as the invoice) via email. When you've received this you may assume your order has come through correctly. If you haven't received th