How long will it take to process my return?Updated 10 months ago

As soon as our distribution center has received your return, we will always try our best to process it in a timely manner. Depending on the amount of returns that have to be processed at a given time, processing a return can take approximately 5 to 10 business days.

When your return has been processed, you will automatically receive a credit note from us per email. Once we've initiated your refund, these kinds of transactions take a couple of business days to process. It not only has to be processed by us, but also by a ‘payment service provider’ and of course by your own bank. You will always receive your refund through the same payment method you have used to place the original order.